Knowledge Management Behaviors Scale 知识管理行为量表

简介

知识管理行为分为知识分享行为、知识隐藏行为和知识处理行为三个维度。其中，知识分享行为呈现了员工如何在功能上与团队和组织目标一致；而知识隐藏行为和知识处理行为则说明，员工可以根据自身利益和政治需要来管理知识。

信度与效度

知识管理行为量表借鉴Maynes（2014）等的挑战性建言量表，共形成了12个题项。其中，知识分享内部一致性系数为0.81，知识隐藏内部一致性系数为0.86，知识处理内部一致性系数为0.81,说明三个维度内部一致性很好。验证性因子分析结果表明，每一个因子的因子载荷均显著，除最后一个因子因子载荷为0.58外，其余都大于0.6，因此各因子对于知识管理行为都具有较强的解释力。

量表

请您根据自己的实际感受和体会，，对下面12项描述进行评价和判断，在最符合的数字上划○。评价和判断的标准如下:1 非常不同意 2 比较不同意 3 一般 4 比较同意 5非常同意
1.I looked into the request to make sure my answers were accurate.
2.I explained everything very thoroughly.
3.I answered all his/her questions immediately.
4.I told my coworker exactly what he/she needed to know.
5.I agreed to help him/her but never really intended to.
6.I pretended that I did not know the information.
7.I said that I did not know even though I did.
8.I tried to hide innovative solutions and achievement.
9.I padded my knowledge to make it greater than it actually is.
10.I omitted potential problems inherited from my knowledge.
11.I emphasized that uncertainties in knowledge had limited significance.
12.I equivocated with the core information while explaining my knowledge.

下载WORD版问卷：文件:Gii.doc

计分方法

知识管理行为量表总共12个题项，包括知识分享、知识隐藏、知识操作三个分量表，可以计算所有题项的总分或平均分。 知识分享总共4道题，具体包括第1、2、3、4题； 知识隐藏总共4道题，具体包括第5、6、7、8题； 知识处理总共4道题，具体包括第9、10、11、12题。

量表出处

Rhee Y W, Choi J N. Knowledge management behavior and individual creativity: Goal orientations as antecedents and in‐group social status as moderating contingency[J]. Journal of Organizational Behavior, 2017, 38.

参考文献

[1] Connelly C E, Zweig D, Webster J, et al. Knowledge hiding in organizations[J]. Journal of Organizational Behavior, 2012, 33(1):64-88.
[2] Empson L. Fear of Exploitation and Fear of Contamination: Impediments to Knowledge Transfer in Mergers between Professional Service Firms[J]. Human Relations, 2001, 54(7):839-862.
[3] Harriette BettisOutland. The impact of information distortion within the context of implementing and sustaining a market orientation[J]. Journal of Strategic Marketing, 1999, 7(4):251-263.
[4]Hislop D. Knowledge Management in Organizations: A Critical Introduction[M]// Knowledge Management in Organizations: A critical Introduction. 2005:1 - 4.
[5] Peng H. Why and when do people hide knowledge?[J]. Journal of Knowledge Management, 2013, 17(3):398-415.

友情提醒

为方便学术研究，根据公开发表的学术成果整理而成，供学者在学术研究中使用， 商业使用请与原作者联系。为了尊重作者的劳动成果， 请根据量表出处规范引用，谢谢！