HR Systems Scale 人力资源系统量表(Arthur，1994)

简介

Arthur（1994）认为人力资源系统按照“控制”和“承诺”可以分为两种类型，并研究了战略性人力资源主张、政策和做法的具体组合与钢铁“小型企业”的绩效和营业额的关系。 结果显示具有承诺导向的人力资源系统的工厂比具有控制导向的人力资源系统的工厂具有更高的生产率，更低的废品率和更低的员工周转率。

量表

请您根据自己的实际感受和体会，用下面18项描述对组织的人力资源系统进行评价和判断。

1、Degree to which nonsupervisory employees monitor data on quality, costs, productivity, and scrap.
2、Degree to which nonsupervisory employees determine work flow or order of tasks.
3、Degree to which nonsupervisory employees invest in new equipment and technology.
4、Degree to which nonsupervisory employees develop new products.
5、Percentage of mill employees who received training in group problem solving.
6、Percentage of mill employees who meet on a regular basis in small groups to discuss production or quality problems.
7、Percentage of mill employees who are involved in joint union-management or employee-management committees.
8、Part of general training and development activities for production and maintenance employees accounted for by seminars, classes, training not directly related to employees' immediate work area.
9、Part of general training and development activities for production and maintenance employees accounted for by general skills training not directly related to employees' current job.
10、Part of general training and development activities for production and maintenance employees accounted for by people skills training such as communication or group problem solving.
11、Number of maintenance and craft workers as a percentage of all mill employees.
12、Number of production workers per supervisor.
13、Number of times per year management organizes social gathering for employees, such as company picnics and bowling.
14、Percentage of total employee complaints or grievances that are handled through formal grievance procedures involving several steps, up to and including binding third-party arbitration.
15、Average total employment cost per production and maintenance worker, including wage rate, benefits,bonus or incentive payments, and taxes.
16、Percentage of total average employment cost accounted for by employee benefits.
17、Percentage of total average employment cost accounted for by bonus or incentive payments.
18、Percentage unionized

量表出处

Arthur, J. B. (1994). Effects of human resource systems on manufacturing performance and turnover. Academy of Management journal, 37(3), 670-687.

友情提醒

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