Knowledge Sharing Scale知识分享量表(Bartol, K. M., et al, 2009)

来自OBHRM百科
跳转至: 导航搜索

简介

知识分享是个体之间的一种互动行为,是个体将自己的知识转化为被他人理解、吸收和利用的过程,更是一种自愿行为,其高度依赖于个人的意愿和动机。由于知识共享是一种多维的活动,所以,员工知识分享涉及许多情境、认知、沟通技巧等。

信度与效度

Bartol, K. M., et al,(2009)的研究以十二家位于中国北京的公司的IT专业人士及其主管为样本。共360名员工参与调查,回收272份有效问卷,然后联系员工的直接上级,并让他们评估自己员工的知识分享情况,共提供了255位员工的评估情况。36位上级平均每人评估了7位员工,最少的评估了4位员工,最多的评估了10位员工。知识分享量表的内部一致性系数为0.95,有良好的信度。

量表

请您根据自己的实际感受和体会,用下面8项描述对该员工进行评价和判断,并在最符合的数字上划○。评价和判断的标准如下:

1 非常不同意 2 不同意 3 有点不同意 4 不太确定 5 有点同意 6 同意 7 非常同意

1.This employee readily passes along information that may be helpful to the work of the group.
2.This employee keeps others in the work group informed of emerging developments that may increase their work effectiveness.
3.This employee actively seeks helpful information to share with the group.
4.This employee shares information that he/she has when it can be beneficial to others in the work group.
5.This employee readily shares his/her expertise to help resolve work group problems.
6.This employee willingly aids others in the group whose work efforts could benefit from his/her expertise.
7.This employee offers innovative ideas in his/her area of expertise that can benefit the group's work.
8.This employee frequently shares his/her expertise by making helpful suggestions that benefit the work group.

计分方法

知识分享量表总共8道题,可以计算平均分或总分。

量表出处

Kathryn M. Bartol , Wei Liu , Xiangquan Zeng ,Kelu Wu.(2009).Social exchange and knowledge sharing among knowledge workers: The moderating role of perceived job security.Management and Organization Review,5(2), 223-240.

参考文献

Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1),108-119.

友情提醒

为方便学术研究,根据公开发表的学术成果整理而成,供学者在学术研究中使用, 商业使用请与原作者联系。为了尊重作者的劳动成果, 请根据量表出处规范引用,谢谢!