Work Engagement、Organizational Trust and Citizenship Scales 工作参与、组织信任和公民意识量表（Lin，2010）

简介

基于依附理论，Lin（2010）研究了企业公民在促进组织信任和工作参与方面的作用。 在模型中，认为工作参与直接受到企业公民意识的四个维度的影响，包括经济、法律、道德和自由的公民意识。通过组织信任的调解作用，工作参与也受到企业公民意识的间接影响。

信度与效度

Lin（2010）研究了台湾北部工业区20家大型企业，包括传统和科技企业。在发放的600份问卷中，共回收428份有效问卷，有效答复率为71.33%。工作参与和组织信任量表的内部一致性系数分别为0.93和0.82。企业公民意识的四个分量表经济、法律、道德和自由的内部一致性系数分别为0.86、0.90、0.89和0.87。

验证性因素分析表明，六因素模型具有较为理想的指标：χ²=656.93；n=260；NNFI= 0.94；NFI=0.92；CFI=0.95；GFI=0.89；RMR=0.03；RMSEA=0.06。各个量表具有较好的收敛效度，工作参与、组织信任、经济公民意识、法律公民意识、道德公民意识和自由公民意识的AVE值分别为0.68、0.62、0.61、0.73、0.67和0.62。

量表

请您根据自己的实际感受和体会，对下面25项描述进行评价和判断，并在最符合的数字上划○。评价和判断的标准如下：
1 (strongly disagree) to 5(strongly agree)

Work Engagement
1.At my work, I feel full of energy.
2.In my job, I feel strong and vigorous.
3.I am enthusiastic about my job.
4.My job inspires me.
5.I feel happy when I am working intensely.
6.I am immersed in my work.

Organizational Trust
1.I would be willing to let my firm have complete control over my future in the firm.
2.I would be comfortable allowing the firm to make decisions that directly impact me, even in my absence.
3.Overall, I trust my firm Perceived economic citizenship.

Citizenship
1.My firm supports employees who acquire additional education.
2.My firm has flexible policies that enable employees to better balance work and personal life.
3.My firm provides important job training for employees.
4.My firm provides quality working environment for employees Perceived legal citizenship.
5.The managers of my firm comply with the law.
6.My firm follows the law to prevent discrimination in workplaces.
7.My firm always fulfills its obligations of contracts.
8.My firm always seeks to respect all laws regulating its activities Perceived ethical citizenship.
9.My firm has a comprehensive code of conduct in ethics.
10.Fairness toward co-workers and business partners is an integral part of the employee evaluation process in my firm.
11.My firm provides accurate information to its business partners.
12.We are recognized as a company with good business ethics Perceived discretionary citizenship.
13.My firm gives adequate contributions to charities.
14.My firm sponsors partnerships with local schools or institutions.
15.My firm is concerned about respecting and protecting the natural environment.
16.My firm sponsors to improve the public well-being of society.

计分方法

工作参与量表包括活力、奉献和吸收三个维度，共6道题，可以计算各个量表所包含题目的总分和平均分。

活力维度：共2道题，包括1-2题。
奉献维度：共2道题，包括3-4题。
吸收维度：共2道题，包括5-6题。

组织量表共3道题，可以计算量表所包含题目的总分和平均分。

公民意识量表包括经济、法律、道德和自由四个维度，共16道题，可以计算各个量表所包含题目的总分和平均分。

经济维度：共4道题，包括1-4题。
法律维度：共4道题，包括5-8题。
道德维度：共4道题，包括9-12题。
自由维度：共4道题，包括13-16题。

量表出处

Lin, C. P. (2010). Modeling corporate citizenship, organizational trust, and work engagement based on attachment theory. Journal of Business Ethics, 94(4), 517-531.

友情提醒

为方便学术研究，根据公开发表的学术成果整理而成，供学者在学术研究中使用， 商业使用请与原作者联系。为了尊重作者的劳动成果， 请根据量表出处规范引用，谢谢！