“Information Processing Roles Scale 信息处理角色量表”的版本间的差异

2016年10月20日 (四) 10:52的版本

简介

Boundary spanners’ information processing behaviors include mutual communication and knowledge sharing between boundary spanners. Communication represents the process of valuable business information exchange between exchange parties (Mohr & Spekman, 1994). Knowledge sharing denotes a timely two-way conveyance of knowledge, including knowledge about products, competitive forces, markets, and competitors. Four items extracted from Mohr and Spekman and five items from Griffith et al. (2001) were used to assess the two respective constructs.

Ying et al. (2016) used matched survey data from both the manufacturer (supplier) and the distributor (buyer) sides. The data collection consisted of three stages. First, they conducted unstructured personal interviews with 11 senior managers in order to develop an understanding of interpersonal ties and boundary-spanning interactions in the manufacturer- distributor relationships. Second, they developed paired questionnaires in English for both manufacturers and distributors. The English version was translated into Chinese and then back-translated into English, with recognition of the cross-cultural distinctions in the connotation of the equivalent constructs.

Finally, they began dyadic data collection with the distributors, and 900 nationwide distributors was provided by the Haier Group. After three rounds of reminders (by phone, by initial and follow-up emails, and in person), 314 questionnaires were returned, of which 251 were complete. The paired questionnaires were then sent to designated manufacturers that had been selected by the distributors, and 225 completed questionnaires were received from 251 manufacturers—an overall response rate of 25%.

信度与效度

Communication’ Cronbach α :0.94 ; Factor Loading>0.9; Rwg:0.93.

Knowledge sharing ’Cronbach α :0.86 ; Factor Loading>0.7; Rwg:0.94.

量表

请您根据自己的实际感受和体会，下面9项描述对您所处的组织进行评价和判断，并在最符合的数字上划○。评价和判断的标准如下： 1 非常不同意 2 不同意 3 不太确定 5 同意 5 非常同意

1.We inform each other in advance of changing needs.
2.We share proprietary information with each other.
3.Any information that might help the partner’s side will be provided.
4.We keep each other informed about events or changes that may affect the other side.
5.We have provided (learned) a great deal products to (from) the supplier (buyer).
6.We have provided (learned) a great deal of knowledge about competitive advantages to (from) the supplier (buyer).
7.We have provided (learned) a great deal of knowledge about market potential to (from) the supplier (buyer).
8.We have provided (learned) a great deal of knowledge about competitors to (from) the supplier (buyer).
9.We have provided (learned) a great deal of knowledge about their competitors to (from) the supplier (buyer).

下载WORD版问卷：文件:Ipr.doc

计分方法

信息处理角色量表总共9道题，可计算平均分或总分。

量表出处

Huang, Y., Luo, Y., Liu, Y., & Yang, Q. (2013). An investigation of interpersonal ties in interorganizational exchanges in emerging markets: a boundary-spanning perspective. Journal of Management, 109(4), 649-655.