“Stakeholder Attributes Scale 利益相关者属性量表”的版本间的差异

2017年6月21日 (三) 22:34的最新版本

简介

利益相关者是组织外部环境中受组织决策和行动影响的任何相关者。Agle, B. R., Mitchell, R. K., &Sonnenfeld, J. A. (1999)研究了利益相关者属性之间的关系，这些属性包括权力、合法性、紧迫性和突出性。

信度与效度

Agle, B. R., Mitchell, R. K., &Sonnenfeld, J. A. (1999)向KLD数据库中的650名CEO发送了电子邮件，并对未回复的个体再次发送电子邮件，对于仍未回复的，他们又进行了一次电话调查。利益相关者量表包括三个分量表，即权力分量表、紧迫性分量表、合法性分量表，三个分量表的内部一致性系数分别为0.93,0.88,0.91。CEO的突出性是随着时间而改变的，而且这是一项横向研究，所以将量表的时间限制在一个月，不再单独设置突出性分量表，同时还使得问卷更加简洁，提高了回收率。

量表

请您根据自己的实际感受和体会，用下面9项描述对在过去一个月里，您与这个利益相关者团体互动的感受进行评价和判断，并在最符合的数字上划○。

评价和判断的标准如下：1 非常不同意   2 不同意  3 有点不同意  4 不太确定   5 有点同意   6 同意  7  非常同意

1．This stakeholder group had power, whether used or not [ definition: the ability to apply a high level of direct economic reward or punishment (money, goods, services, etc.) and/or coercive or physical force (gun, lock, sabotage, etc., including access to legal processes that can invoke the use of physical force) and/or positive or negative social influence (on reputation, prestige, etc.,through media, etc.) to ohtain its will ].
2．This stakeholder group had access to, influence on. or the ability to impact our firm,whether used or not.
3．This stakeholder group had the power to enforce its claims.
4．This stakeholder group exhibited urgency in its relationship with our firm (definition:active in pursuing claims-demands or desires-which it fell were important).
5．This stakeholder group actively sought the attention of our management team.
6．This stakeholder group urgently communicated its claims to our firm.
7．The claims of this particular stakeholder group were viewed by our management team as legitimate (definition; proper or appropriate).
8．Our management team believes that the claims of this stakeholder group were not proper or appropriate.(R)
9．The claims of this group were legitimate in the eyes of our management team.

注释：R代表该题需要反向计分。

计分方法

利益相关者属性量表共9道题，
权力分量表共3道题，具体包括第1-3题；
紧迫性分量表共3道题，具体包括第4-6题；
合法性分量表共3道题，具体包括第7-9题。
可分别计算总分或平均分。

量表出处

Agle, B. R., Mitchell, R. K., &Sonnenfeld, J. A. (1999). Who matters to CEOs? An investigation of stakeholder attributes and salience, corporate performance,and CEO values. Academy of Management Review, 42, 505–525.

参考文献

Mitchell, R. K., & Agle, B. R.(1997). Stakeholder identification and salience: Dialogue and operationalization. In J. Weber & K. Rehbein (Eds.), International Association for Business and Society 1997 proceedings: 365-370. Destin, FL: International Association for Business and Society.

友情提醒

为方便学术研究，根据公开发表的学术成果整理而成，供学者在学术研究中使用， 商业使用请与原作者联系。为了尊重作者的劳动成果， 请根据量表出处规范引用，谢谢！