Human Resource System Scale人力资源系统量表

简介

人力资源系统是指将员工参与、个人发展、绩效评估等方面的管理活动按照其内在联系组成的一个富有竞争优势的有机整体。

信度与效度

人力资源系统量表分为员工参与、个人发展、绩效评价、上级支持、工作设计五个分量表，分量表的内部一致性系数分别0.94，0.76，0.94，0.92，0.83，有良好的信度。

量表

请您根据自己的实际感受和体会，用下面18项描述对您所在组织的各项人力资源实践进行评价和判断，其中5-10题请您根据您之前12个月的感受如实填写，其他各项在最符合的数字上划○。评价和判断的标准如下： 1 非常不同意 2 不同意 3 不好确定 4 同意 5 非常同意

1.I am involved in deciding on the changes introduced that affect my work area.
2.Managers here try to involve staff in important decisions.
3.Communication between management and staff is effective.
4.On the whole, the different parts of the trust communicate effectively with each other.
5.Percent of staff having received supervised on-the-job training within previous 12 months.
6.Percent of staff having received mentoring within previous 12 months.
7.Percent of staff having shadowed someone within previous 12 months.
8.Percent of staff appraised within previous 12 months.
9.Percent of staff with effective appraisal within previous 12 months.
10.Percent of staff appraised with personal development plans within previous 12 months.
11.My immediate manager is supportive in a personal crisis.
12.My immediate manager can be counted on to help me with a difficult task at work.
13.My immediate manager helps me find a good work–life balance.
14.My immediate manager encourages those who work for her/him to work as a team.
15.I cannot meet all the conflicting demands on my time at work.（R）
16.I do not have time to carry out all my work.(R)
17.I often have trouble working out whether I am doing well or poorly in this job.(R)
18.I always know what my responsibilities are.
注释：R表示该题需要反向计分。

计分方法

人力资源系统量表总共18道题，其中包括五个分量表：

员工参与分量表总共4道题，具体包括第1、2、3、4题；

个人发展分量表总共3道题，具体包括第5、6、7题；

绩效评价分量表总共3道题，具体包括第8、9、10题；

上级支持分量表总共4道题，具体包括第11、12、13、14题；

工作设计分量表总共4道题，具体包括第15、16、17、18题。

可以计算量表所包括题目的总分或平均分。

量表出处

Piening, E. P., Baluch, A. M. & Salge, T. O.（2013）.The Relationship between Employees' Perception of Human Resource Systems and Organizational Performance: Examining Mediating Mechanisms and Temporal Dynamics. Journal of Applied Psychology, 98: 926-947.

参考文献

Chuang, C.-H., & Liao, H. (2010). Strategic human resource management in service context: Taking care of business by taking care of employees and customers. Personnel Psychology, 63, 153–196. Boxall, P., Ang, S. H.,& Bartram, T. (2011). Analyzing the “black box” of HRM: Uncovering HR goals, mediators, and outcomes in a standardized service environment. Journal of Management Studies, 48, 1504–1532.

友情提醒

为方便学术研究，根据公开发表的学术成果整理而成，供学者在学术研究中使用， 商业使用请与原作者联系。为了尊重作者的劳动成果， 请根据量表出处规范引用，谢谢！