Human Capital Characteristics Scale人力资本特征量表

简介

人力资本是指对人力资本投资形成的资本，把员工的劳动能力作为一种资本投入到企业,参与企业的生产经营活动。

信度与效度

人力资本特征量表分为人力资本价值和人力资本独特性两个分量表，内部一致性系数分别为0.90和0.85，有较好的信度。

量表

请您根据自己的实际感受和体会，用下面22项描述对该组织的人力资源实践进行评价和判断，前提条件是“Individuals in [insert employment mode] have skills that ...”,并在最符合的数字上划○。评价和判断的标准如下： 1 非常不同意 2 不同意 3 不好确定 4 同意 5 非常同意

1...are instrumental for creating innovations.
2...create customer value.
3...help minimize costs of production, service, or delivery.
4...enable our firm to provide exceptional customer service.
5...contribute to the development of new market/product/service opportunities.
6...develop products/services that are considered the best in our industry.
7...directly affect organizational efficiency and productivity.
8...enable our firm to respond to new or changing customer demands.
9...allow our firm to offer low prices.
10...directly affect customer satisfaction.
11...are needed to maintain high quality products/services.
12...are instrumental for making process improvements.
13...are not widely available in the labor market.
14...would be very difficult to replace.
15...are not available to our competitors.
16...are widely considered the best in our industry.
17...are developed through on the job experiences.
18...are difficult for our competitors to buy away from us.
19...are unique to our organization.
20...are difficult for our competitors to imitate or duplicate.
21...are customized to our particular needs.
22...distinguish us from our competition.

计分方法

人力资本特征量表总共22道题，其中包括两个分量表：

人力资本价值分量表总共12道题，具体包括第1-12题；

人力资本独特性分量表总共10道题，具体包括第13-22题。

可以计算量表所包括题目的总分或平均分。

量表出处

Lepak,D.P.&Snell,S.A.（2002）.Examining the Human Resource Architecture: The Relationships Among Human Capital,Employment,and Human Resource Configurations.Journal of Management,28(4): 517-543.

参考文献

Snell, S. A., Youndt, M. A., & Wright, P. M. 1996. Establishing a framework for research in strategic human resource management: Merging resource theory and organizational learning. In G. R. Ferris (Ed.), Research in personnel and human resources management，61–90.

友情提醒

为方便学术研究，根据公开发表的学术成果整理而成，供学者在学术研究中使用， 商业使用请与原作者联系。为了尊重作者的劳动成果， 请根据量表出处规范引用，谢谢！