High-Performance Work Systems Scale 高绩效工作系统量表（Cappelli et al., 2001）

简介

Cappelli & Neumark (2001).在高绩效工作实践研究中，采用独特的纵向设计，结合前人关于高绩效工作实践的研究数据。创新的工作实践可能提高生产力，但也可能增加劳动力成本，对单位劳动成本（和盈利能力）有不明确的影响。

量表

请您根据自己的实际感受和体会，用下面11项描述对组织的人力资源系统进行评价和判断。

1、What percentage of your managers and supervisors use computers in their jobs?
2、What percentage of your production and non-supervisory employees use computers in their jobs?
3、Has your establishment participated in any benchmarking programs that compare practices and performances with other organizations? Yes/No
4、What percentage of non-managerial and non-supervisory workers are involved in regularly scheduled meetings to discuss work-related problems?
5、What percentage of non-managerial and non-supervisor employees are currently involved in job rotation?
6、What percentage of non-managerial and non-supervisory employees are currently involved in self managed teams?
7、Has your establishment adopted a formal Total Quality Management program? Yes/No
8、Does your establishment pay for or provide cross-training? Yes/No
9、Does your establishment pay for or provide teamwork or problem-solving training? Yes/No
10、What percentage of your employees receive pay for skill or pay for knowledge?
11、Does your company have a profit-sharing, bonus, or gain-sharing plan for any of the following categories or workers? Technical/technical support, office/clerical/sales/customer service, or production? Yes/No

量表出处

Cappelli, P., & Neumark, D. (2001). Do “high-performance” work practices improve establishment-level outcomes?. Industrial & Labor Relations Review, 54(4), 737-775.

友情提醒

为方便学术研究，根据公开发表的学术成果整理而成，供学者在学术研究中使用， 商业使用请与原作者联系。为了尊重作者的劳动成果， 请根据量表出处规范引用，谢谢！