Team Knowledge Sharing Scale 团队知识分享量表

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简介

Knowledge sharing is one of the knowledge activities of particular importance in R&D teams, which enhances team efficiency and engages the team in articulating and evaluating knowledge as it explores new ideas and develops creative solutions (cf. Haas & Hansen, 2005; von Krogh et al., 2000). Team knowledge sharing refers to activities that aid the transfer of knowledge among team members (Jackson et al., 2006); it helps a team remember and exploit lessons learned and solve technical problems more effectively by ensuring that existing knowledge flows among team members with different types of specialized and distinct expertise (grant, 1996).

To measure the extent to which team members shared their special knowledge and expertise with others in their team, team leaders responded to a seven-item scale, of which four items were adapted from Faraj and Sproull (2000) and three items were developed specifically for this study. Leaders were asked to rate the level of knowledge sharing for the entire team, and all items used “team” as the referent. For items adapted from published measures in other languages, back-translation procedures (Brislin, 1980) were followed.

Chang et al. (2016) collected data from R&D employees and team leaders in firms in the information technology industry and they matched 172 leader surveys (1 leader per team) with 826 member surveys for 172 teams in these 34 participating firms from a variety of information technology sectors. The average number of participating teams per firm was 5.06 (Median = 5, SD = 3.03, with a range of 3 to 20). The average number of member respondents per team was 4.80 (Median = 5, SD = 1.27, with a range of 3 to 10).

信度与效度

The Cronbach’s α of the scale is 0.90.

量表

请您根据自己的实际感受和体会,用下面7项描述对你所在的团队进行评价和判断,并在最符合的数字上划○。评价和判断的标准如下: 1 非常不同意 2 不同意 3 有点不同意 3 不好确定 4 有点同意 5 同意 6 非常同意

1.Members of our team share their special knowledge and expertise with one another.
2.If a member in our team has some special knowledge about how to perform the team task, he/she will tell other members about it.
3.There is virtually no exchange of information, knowledge, or sharing of skills among members of the team. (reverse coded)
4.More knowledgeable team members freely provide other members with hard-to-find knowledge or specialized skills.
5.Members of our team provide a lot of work-related suggestions to each other.
6.There is a lot of constructive discussion during team meetings.
7.Members in our team provide their experience and knowledge to help other members find solutions to their problems.
注释:reverse coded表示需要反向计分。


下载WORD版问卷:文件:Tks.doc

计分方法

团队知识分享量表总共7道题,可计算平均分或总分。

量表出处

Chang C. H., Jackson S.E., Jiang Yuan. (2016). Can knowledge-intensive teamwork be managed? examining the roles of HRM systems, leadership, and tacit knowledge. Journal of Management (2), 524-554.