Supervisor-rated Task Performance Scale 基于上级评价的任务绩效量表

简介

Broadly speaking, work behaviors can be classified into task performance and contextual performance, and task performance is work activities prescribed by the formal job role. Importantly, task performance is regarded as the critical determinant of organizational performance (Werner, 1994).

In the research of Shen & Benson (2016), task performance was measured using the six-item scale developed by Williams and Anderson (1991). The questionnaire they used was developed in English and translated into Chinese by a bilingual academic and back-translated into English independently by another bilingual academic. To test the applicability of, and further explore potential items for, the proposed measures, they conducted focus group discussions with 20 full-time MBA students in China. Following these discussions, a pilot study of 30 employees in three Chinese companies was conducted. The results showed that the Chinese version of the questionnaire was suitable for use with Chinese employees.

Shen & Benson (2016) collected the data for this study from 35 manufacturing companies in China in 2010. To achieve a representative and balanced distribution of employee responses, they asked, and assisted, the HR manager in each company to randomly select 50 employees to participate in the research. In total, they received 785 matched, completed, and useable questionnaires. The overall employee response rate was 44.9%, with the employee response rate within companies varying between 32% and 84%.

信度与效度

The scale’s alpha coefficient was 0.80.

量表

请您根据自己的实际感受和体会，用下面6项描述对您的员工进行评价和判断，并在最符合的数字上划○。评价和判断的标准如下： 1 非常不同意 2 不同意 3 不好确定 4 同意 5 非常同意

1.this employee fulfills all the responsibilities specified in his/her job description.
2.this employee consistently meets the formal performance requirements of his/her job.
3.this employee conscientiously performs tasks that are expected of him/her.
4.this employee adequately completes all of his/ her assigned duties.
5.this employee fails to perform essential duties of his/her job.
6.this employee neglects aspects of the job that he/she is obligated to perform.

下载WORD版问卷：文件:Stp.doc

计分方法

基于上级评价的任务绩效量表总共6道题，可计算平均分或总分。

量表出处

Shen, J., & Benson, J. (2016). When CSR is a social norm: how socially responsible human resource management affects employee work behavior. Journal of Management, 42(10),1723-1746.

参考文献

Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.