Approach-oriented and avoidance-oriented CWBs Scale 接近导向和回避导向的反生产工作行为量表
简介
Counterproductive work behavior (CWB) is employee behavior that goes against the legitimate interests of an organization.[1] These behaviors can harm organizations or people in organizations including employees and clients, customers, or patients. It has been proposed that a person-by-environment interaction can be utilized to explain a variety of counterproductive behaviors.[2] For instance, an employee who is high on trait anger (tendency to experience anger) is more likely to respond to a stressful incident at work (being treated rudely by a supervisor) with CWB.
D. Lance Ferris等人通过开发Approach-oriented and avoidance-oriented CWBs量表以分析工作场所攻击结构。
信度与效度
D. Lance Ferris等人借鉴了 Hu and Bentler’s(1999)的双指数呈现策略，对一个包含257名参与者的样本进行了验证性因素分析，模型产生了很好的拟合结果：CFI＝0.94，SRMR＝0.03。接近导向反生产工作行为量表的内部一致性系数为0.94，回避导向反生产工作行为量表内部一致性系数为0.94。
量表
请您根据自己的实际感受和体会，对下面14项描述进行评价和判断，并在最符合的数字上划○。评价和判断的标准如下：a 7-point Likert scale (1 = never and 7 = daily)
1.I made fun of my supervisor at work.
2.I played a mean prank on my supervisor.
3.I made an obscene comment or gesture toward my supervisor.
4.I acted rudely toward my supervisor.
5.I made an ethnic, religious, or racial remark against my supervisor.
6.I publicly embarrassed my supervisor.
7.I swore at my supervisor.
8.I said something hurtful to my supervisor at work.
9.I kept as much distance from my boss/supervisor as possible.
10.I withdrew from my boss/supervisor.
11.I avoided my boss/supervisor.
12.I refused to talk to my boss/supervisor.
下载WORD版问卷：文件:AACWBs.doc
计分方法
接近导向和回避导向的反生产工作行为量表包括接近导向反生产工作行为量表和回避导向反生产工作行为量表两部分，可以分别计算各自量表所包括题目的总分或平均分，每个分量表包括的题目如下：
接近导向反生产工作行为：包括1-8题。
避免导向反生产工作行为：包括9-12题。
量表出处
Ferris, D. L., Yan, M., Lim, V., Chen, Y., & Fatimah, S. (2015). An approach/avoidance framework of workplace aggression. Academy of Management Journal, 59(5). 1777-1800.
参考文献
Paul R. Sackett, Christopher M. Berry, Shelly A. Wiemann, & Roxanne M. Laczo. (2006). Citizenship and counterproductive behavior: clarifying relations between the two domains. Human Performance, 19(4), 441-464.
Fox, S., & Spector, P. E. (1999). A model of work frustration–aggression. Journal of Organizational Behavior, 20(6), 915–931.
