“Servant Leadership Questionnaire 服务型领导问卷( Liden et al.，2008)”的版本间的差异

2017年1月8日 (日) 14:48的最新版本

简介

Liden et al（2008）在文献研究的基础上，用一个有 85个测量条目的量表，从9个方面去测量服务型领导（又名公仆型领导），在删除了两个维度后，最后确定了服务型领导的七个维度：概念化技能（conceptual skills）、乐于授权（empowerment）、帮助下属成长和成功（helping subordinates grow and succeed）、优先考虑下属（putting subordinates first）、行为合乎道德（behaving ethically）、情绪抚慰（emotional healing）和为社区创造价值（creating value for the community），该量表最后包含 28 个测量条目。

信度与效度

Liden et al（2008）对组织样本数据进行验证性因素分析，结果表明概念化技能、乐于授权、帮助下属成长和成功、优先考虑下属、行为合乎道德、情绪抚慰和为社区创造价值量表的信度分别为0.81、0.80、0.82、0.86、0.83、0.76、0.83。七因素模型具有较好的拟合度：χ²=549.14 (df=329, p＜0.01)，CFI=0.98；RMSEA=0.06；SRMR =0.05。

量表

请您根据自己的实际感受和体会，对下面28项描述进行评价和判断，并在最符合的数字上划○。评价和判断的标准如下： 1非常不同意 2比较不同意 3有点不同意 4无所谓 5有点同意 6比较同意 7非常同意

1、I would seek help from my manager if I had a personal problem.
2、My manager cares about my personal well-being.
3、My manager takes time to talk to me on a personal level.
4、My manager can recognize when I'm down without asking me.
5、My manager emphasizes the importance of giving back to the community.
6、My manager is always interested in helping people in our community.
7、My manager is involved in community activities.
8、I am encouraged by my manager to volunteer in the community.
9、My manager can tell if something is going wrong.
10、My manager is able to effectively think through complex problems.
11、My manager has a thorough understanding of our organization and its goals.
12、My manager can solve work problems with new or creative ideas.
13、My manager gives me the responsibility to make important decisions about my job.
14、My manager encourages me to handle important work decisions on my own.
15、My manager gives me the freedom to handle difficult situations in the way that I feel is best.
16、When I have to make an important decision at work, I do not have to consult my manager first.
17、My manager makes my career development a priority.
18、My manager is interested in making sure that I achieve my career goals.
19、My manager provides me with work experiences that enable me to develop new skills.
20、My manager wants to know about my career goals.
21、My manager seems to care more about my success than his/her own.
22、My manager puts my best interests ahead of his/her own.
23、My manager sacrifices his/her own interests to meet my needs.
24、My manager does what she/he can do to make my job easier.
25、My manager holds high ethical standards.
26、My manager is always honest.
27、My manager would not compromise ethical principles in order to achieve success.
28、My manager values honesty more than profits.

计分方法

服务型领导问卷包括概念化技能、乐于授权、帮助下属成长和成功、优先考虑下属、行为合乎道德、情绪抚慰和为社区创造价值等7个维度，共28道题，可以分别计算各自量表所包括题目的总分或平均分，每个分量表包括的题目如下：

1．概念化技能：共4道题，具体包括第1-4题。
2. 乐于授权：共4道题，具体包括第5-8题。
3. 帮助下属成长和成功：共4道题，具体包括第9-12题。
4．优先考虑下属：共4道题，具体包括第13-16题。
5. 行为合乎道德：共4道题，具体包括17-20题。
6．情绪抚慰：共4道题，具体包括21-24题。
7．为社区创造价值：共4道题，具体包括25-28题。

量表出处

Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The leadership quarterly, 19(2), 161-177.

友情提醒

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